Event has been moved from Jamaica to La Romana, Dominican Republic!
Event has been moved from Jamaica to La Romana, Dominican Republic!
Please reach us at connorco@incentivems.com if you cannot find an answer to your question.
Routine processing will take 10-13 weeks and expedited processing, which costs an additional $60, will take 7-9 weeks. Processing time begins the day the application is received and does not include mailing time.
Please click the link below to start the application process for a passport.
Please visit the state department website on passport processing: https://travel.state.gov/content/travel/en/passports/get-fast.html
We are so excited for you to join us. Please ensure that your passport does not expire within 6 months AFTER the date of travel.
Please reach us at connorco@incentivems.com if you cannot find an answer to your question.
Enrolling in TSA PreCheck means faster-moving lines with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets. Enrolling is easier than ever with 500+ enrollment locations nationwide. Please visit: https://www.tsa.gov/precheck for more information.
If you're wondering when your airport's TSA PreCheck lanes are open, why your TSA PreCheck indicator isn't showing up on your boarding pass, or pretty much anything else related to the security screening, text your questions to Ask TSA (275-872). You'll get an answer right away, right on your mobile device. The virtual assistant offers quick answers to frequently asked questions. For more complex issues, AskTSA staff are available daily from 8 a.m. to 6 p.m. ET. Another great place for questions and comments is @AskTSA on Twitter and Facebook Messenger.
From airlines and hotels to credit cards and travel sites, many rewards programs enable use of points or miles to cover the costs of TSA PreCheck enrollment. Some programs even cover family and friends as well. It's a terrific way to enjoy all the benefits of TSA PreCheck for five years. Please find the link here for participating programs for an easier way to cover the cost of TSA PreCheck.
Please reach us at connorco@incentivems.com if you cannot find an answer to your question.
The program runs from April 14 – 19, 2026. Guests should arrive on Tuesday, April 14 and depart on Sunday, April 19.
Attendees will stay at the Secrets La Romana
Check-in is any time after 3:00 pm and check-out is any time before Noon.
Yes, guests staying at the hotel will have free WIFI available throughout the resort.
Sockets operate at 110 Volts/60 Hertz, the same as the U.S.
If you plan to eat in one of the specialty restaurants there may be additional charges for upgraded menu or alcohol selections.
There is an all-day buffet located at the resort. Hours are subject to change.
All dietary and allergy restrictions will be accommodated. Please notify your server of specific needs.
Tips and gratuities have been pre-paid for all group activities. Tipping your servers at restaurants is welcomed.
Most people will book an appointment upon arrival. We are pleased to offer conference attendees a 15% discount at the spa when a service is booked.
*Some restrictions may apply
Yes, the hotel can accommodate food allergies and dietary restrictions, please make each server aware at each of the meals. Also, please fill out any allergies or dietary restrictions when registering for the event.
The resort is all-inclusive, but should you want any premium alcohols or menu selections there will be an upgrade charge. You will be asked to put down a credit card upon check in for any incidentals during your stay
A curated selection of excursions will be offered at an additional cost. Some activities may require advance registration due to capacity limits. More details will be shared closer to the trip.
No reservations are needed
Secrets La Romana has medical services available on-site, but for serious issues, expect arrangements for transport to local hospitals.
Please reach us at connorco@incentivems.com if you cannot find an answer to your question.
IMS will arrange all transportation including flights. When registering in the Travel section, please select your correct days of travel and any other additional information such as Known Travelers Number (KTN). After you register, an IMS travel agent will reach out to reconfirm your full name as well as flight details.
Yes. Group transportation is arranged to and from Punta Cana International Airport (PUJ). Details will be shared in your travel confirmation email.
66.9 Kilometers (approx. 50 min drive) from Punta Cana International Airport to Secrets la Romana.
There will be signs directing you to the transportation holding the event logo; please do not stop at any of the taxi stands or time share areas on your way to the exit as that is not included and will not be reimbursed.
No reservations are needed
Please reach us at connorco@incentivems.com if you cannot find an answer to your question.
- Sunscreen
- Insect repellent
- Sunglasses
- A hat
- Swimwear
- Water shoes
- Comfortable shoes
- Casual and comfortable clothing
- Resort casual clothing for cocktails and dinner
- Major medications; enough for your entire stay.
Remember to pack these in your carry on.
Shorts and tennis shoes are strongly recommended for off-site activities. For the dinners, please dress resort casual—for example, slacks, blouses, sundresses, etc.
The legal drinking age in the country is 18 years old.
Yes, you need to fill out an immigration form, the E-Ticket to enter the Dominican Republic.
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